Account Activation

Can you activate a company not registered in India?

Currently, No. The company needs to be registered in India.

What documents are needed as KYC?

Go to Portal > My Account > Upload Documents for a list of documents to be provided as part of Know Your Customer (KYC). The list may vary based on various factors like business type (Individual, Partnership etc ) or business category (Ecommerce, Education etc). In certain cases, our Support team may reach out to you with request for other details than those mentioned here.

How do you ensure the privacy of the documents/information shared with you?

The privacy and security of customers data is of prime importance. Refer to our Privacy Policy for further details.

Why do you need a website for Account Activation?

Website verification is part of our Activation process. This is as per Regulatory requirements / Risk Management practices prevalent in India.

What are the criteria for website verification?

Refer to our Website verification criteria at Portal > My Account > Website Details. Do note that criteria may be updated from time to time.

Do you have a Go-Live Checklist for a merchant?

Refer to Go Live Checklist for our recommendations.