To begin, sign up for your Payabbhi Account from the Portal. This account gives full access to Payabbhi platform in test mode. Once Payments Acceptance workflow is integrated with your app/website, submit activation request at Portal > Activation for processing live payments.
Payabbhi Checkout can be experienced via our live demo. The transaction amount of Rs. 1 will be refunded to your account within 3-6 business days.
We provide Payabbhi Android SDK and iOS SDK for native Apps. We also support hybrid apps using Cordova/Ionic/PhoneGap. Refer to Mobile SDKs section for details.
Yes, we do. Refer to Shopping Cart plugins section for details. If you do not see what you are looking for, drop us a line and we will add it in no time.
Yes. We support payments acceptance via international credit cards. However this facility is enabled on a per Merchant-basis only receiving a specific request. Do note that enablement may take some time due to risk evaluation and further verification.
INR is supported as the final settlement currency by Payabbhi.
Yes, we do. However, EMI option is enabled on specific request from a Merchant and is generally offered to businesses based on evaluation criteria like average ticket size etc. (since minimum transaction value of
Rs. 3000 is required for a customer to be eligible for EMI option).
Yes. We recommend that you trigger an email or sms communication from your system after receiving a Verified Payment Response from Payabbhi as part of Checkout flow.
Yes. Payment attempts can be made against an order until the order is
Write to us with details and we will attempt to respond accordingly.
Currently, No. The company needs to be registered in India.
Go to Portal > My Account >
Upload Documents for a list of documents to be provided as part of
Know Your Customer (KYC). The list may vary based on various factors like business type (Individual, Partnership etc ) or business category (Ecommerce, Education etc). In certain cases, our Support team may reach out to you with request for other details than those mentioned here.
Website verification is part of our Activation process. This is as per Regulatory requirements / Risk Management practices prevalent in India.
Refer to our Website verification criteria at Portal > My Account >
Website Details. Do note that criteria may be updated from time to time.
Refer to Go Live Checklist for our recommendations.
The unique identifier of Orders in your system is represented by
Merchant Order ID in the Payabbhi platform. Go to Portal > Orders and search by
Merchant Order ID using the Order identifier value from your system to find the corresponding Order in Payabbhi.
Check the Payment status from the Portal > Payments. For a successful Payment, the Payment status is
Captured - the status of the corresponding Order is
Paid. Please refer to the following table for other relevant scenarios:
||Not Applicable||created||Not Applicable|
||Customer clicks on
||Customer completes the payment flow with a successful transaction ( Ex : Provides credit/debit card information and OTP etc)||paid||captured|
||Customer completes the payment flow but the transaction is declined (Possible reasons are incorrect OTP, insufficient balance in card/account etc)||payment_attempted||failed|
Refund can be requested only against successful Payments, that is, when the Payment status is
Captured. Refund option is not applicable for those Payments where status is
Failed. Hence refund button is not available for such records.
Go to Portal > Payments and click on the
Refund button and choose either full or partial refund. For partial refund, enter the partial refund amount. You may also enter the reason of refund for future reference.
You may also use our Refund API.
Refunds, once requested, cannot be cancelled.
Payments can fail due to various reasons. Some of these reasons are: insufficient fund in customer’s bank account, customer enters wrong OTP, incorrect card expiration date when attempted via debit/credit cards, etc. The reason for a payment failure is mentioned in the Payment Detail section.
You can avail
Monthly Payments, Refunds and Orders reports from your Merchant Portal. After each settlement cycle, a
Settlement Report is also shared from Payabbhi.
Go to Portal > Dashboard for a breakup of Transaction value across payment instruments such as: Credit Card, Debit Card, NetBanking, Wallet and UPI.
Usually, payout amounts are processed in
t+ 2 business days,
t being the transaction date. Do note that Payouts happen only on
bank business days.
Payouts happen only on
bank business days. Payouts scheduled on bank holidays and weekends will be received when your bank opens for business functions.
You will receive an email from our nodal banking partner once the payout has been initiated to your registered bank account. Please check the Payment advice shared in that email for further clarity.
No. The payout will happen directly to your bank account registered with us.
unique reference number (UTR) is mentioned in the settlement report shared by Payabbhi. This can be used to identify the payout for any particular settlement in your bank account.
Please check the
Settlement Report shared by Payabbhi at the end of each settlement cycle. This report contains the Payments for which the settlement has been done.
Go to Portal > Payments and click on any Payment. Check the Total Fees amount mentioned at the bottom of the Payment Detail page. Fees deducted for any Payment is also mentioned in the
Go to Portal > My Account and check if your email id is registered as
operational email id. Settlement Report is shared only with the
operation email id registered with Payabhhi during
Suggested Best practices:
No. The email ID used for sign-up serves as the unique identifier of your Payabbhi Account. There is no provision for updating this email ID after sign-up. A new account is created every time you sign up with an email ID.
An Account Management best practice that we therefore recommend is to use generic email IDs (e.g. firstname.lastname@example.org) for your official or company Payabbhi Account. This is typically the account which has been activated for live keys and is therefore capable of processing live transactions.
Write to us from your
registered email Id with subject line as:
Bank Account Update. We will send an email confirmation once the change is completed at our end. It typically takes 3-5 business days for the change to reflect in further Settlement cycles.
Write to us from your
registered email Id with subject line as:
GSTIN Update. We will send an email confirmation once the change is completed at our end.
Payabbhi’s GSTIN is available at Portal > Profile.
Please write to us from your registered contact email address.
Change your password from Portal > Profile.
At this point we do not support the use-case as described. However drop us a line and we will try to help out.
You may get in touch with our representatives in one of the following ways:
Business hours: Monday to Friday, 9:30 AM - 6 PM