What are the suggested Best practices?

1. Payabbhi Merchant Portal should be accessed only by authorized persons.
2. Security of Live API Keys must be ensured at all times without exception.
3. Payment transaction details available at Portal > Payments should be regularly reviewed.
4. Settlement Reports should be reviewed regularly and reconciliation should be carried out with internal records.
5. Report to us immediately if you observe any fraudulent transaction or suspicious operation in your Payabbhi account.
6. Keep your contact details ( contact number and email) updated in Payaabhi Merchant Portal at all times.

Can I change the email ID used for sign up at a later point?

No. The email ID used for sign-up serves as the unique identifier of your Payabbhi Account. There is no provision for updating this email ID after sign-up. A new account is created every time you sign up with an email ID.

An Account Management best practice that we therefore recommend is to use generic email IDs (e.g. payments@yourcompanyname.com) for your official or company Payabbhi Account. This is typically the account which has been activated for live keys and is therefore capable of processing live transactions.

How do I change my Bank Account details?

Write to us from your registered email Id with subject line as: Bank Account Update. We will send an email confirmation once the change is completed at our end. It typically takes 3-5 business days for the change to reflect in further Settlement cycles.

How do I customize Payabbhi Checkout to use my brand color / logo?

Go to Portal > Settings > Customization Details. Configure the business logo and theme colour as per your branding needs. Your custom settings will be automatically reflected in Payabbhi Checkout.

NOTE: These settings can be overriden via Checkout Configuration options programmatically. Contact your Technical team for further information or refer to Integration Guide.

Can I update my GSTIN from the Portal?

Write to us from your registered email Id with subject line as: GSTIN Update. We will send an email confirmation once the change is completed at our end.

Where can I find Payabbhi’s GSTIN?

Payabbhi’s GSTIN is available at Portal > Profile.

How can I cancel my Payabbhi live account?

Please write to us from your registered contact email address.

I forgot my password for Payabbhi Portal. What should I do?

Reset your password using Sign In > Forgot Password.

How do I change my password?

Change your password from Portal > Profile.

My business is operating from multiple locations in India. How do I accept payments for these locations?

At this point we do not support the use-case as described. However drop us a line and we will try to help out.